Same quality. Same loyalty. Different outcome.
Across a technology function of 13,000 people I watched a great many
careers end at the same moment and go in completely different directions afterwards. Two
people, comparably good, comparably committed, comparable records. One had somewhere to
go within weeks. The other spent nine months applying.
The variable was not effort. It was positioning, and most of
it had been set years earlier.
Here is the part that is genuinely hard to see from the inside. Being
highly regarded is not the same as being sponsored, and the two feel identical while you
are employed. Praise arrives constantly. Sponsorship is somebody arguing for you in a
room you are not in, and it is invisible by definition. People who confuse the two do not
get blocked. They simply do not get mentioned, and they never find out.
I was Head of Technology HR at Credit Suisse. Then technology reward at
UBS, during the integration, running the full technology reward cycle and 24,000 bonus
decisions. What looked like arithmetic from the outside was negotiation. What looked like
fairness was calibration. I did not own those decisions and I did not decide who stayed.
I advised, I was present, and I saw who landed well and why.
The people who landed well had invested in relationships before they
needed them. That reads as a platitude. It was the most reliable predictor I saw, and the
good news buried in it is that most of the work is still available to
you once you know that is what you are doing.