Terms and Conditions

This website is operated by Mayer Advisory GmbH, Switzerland. Next Position Advisory is a brand of Mayer Advisory GmbH.

By accessing this website, purchasing a product or service, or submitting information, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the website or purchase our offerings.

1. Scope and application

These Terms and Conditions apply to:

• Use of the website nextpositionadvisory.com
• Purchase of digital products and guides
• Purchase or enrolment in self-paced courses
• Enrolment in challenges and cohort programmes, including What should I sell? and The 12-Week Studio
• Use of the client portal at studio.nextpositionadvisory.com, including its community rooms
• Purchase of advisory sessions and subscription advisory
• Participation in free diagnostics, entry checks and intake questionnaires
• Receipt of advisory outputs, written summaries, and related materials

They form a legally binding agreement between you and Mayer Advisory GmbH.

Our Privacy Policy forms part of these Terms. By using our services you agree to data processing as described in it.

2. Nature of services

Mayer Advisory GmbH provides:

• Advisory for senior professionals, including building an independent advisory practice
• Digital products and guides
• Self-paced courses delivered through our client portal (some older courses through systeme.io)
• Group programmes with fixed start and end dates, including What should I sell? and The 12-Week Studio
• Free diagnostics and AI-supported online tools
• Written advisory outputs and session summaries from Lisa Mayer

Prices, inclusions, session lengths and delivery formats are stated on the page for each product at the point of purchase. Those page details form part of these terms.

All services are strategic and educational in nature. They do not constitute:

• Financial, investment, or tax advice
• Legal advice
• Medical, mental health, or therapeutic services
• Employment placement or recruitment
• Guarantees of outcome, role changes, compensation, or employment

We do not tell you what your settlement is worth, whether to sign, what the tax treatment will be, whether a clause is enforceable, or what a claim is worth. Where a question crosses into those areas, we will say so and tell you what kind of specialist you need.

Rights, entitlements, tax treatment, notice, garden leave, benefits, permits and plan rules vary by jurisdiction, employer and contract. Obtain independent professional advice before signing, resigning, accepting an offer, or acting where the consequences are material.

All decisions remain your sole responsibility. Strategic input reflects professional judgment based on experience and pattern recognition, not guarantees or predictions.

3. Digital products, guides and courses

Access

• Access or delivery is granted immediately or within 48 hours of purchase.
• Access is personal and non-transferable.
• You may not share your login, distribute materials, or reproduce them for others.

Licence

You receive a limited, non-exclusive, non-transferable licence to access materials for personal use only. Materials may not be shared, reproduced, distributed, or resold. You may not use content for commercial purposes without written permission.

Access term

Digital products and self-paced courses are provided with access for a minimum of 12 months from the date of purchase. In practice access normally continues for as long as the product remains available. If we withdraw a product, we will give you at least 60 days' notice by email so that you can download anything you want to keep.

We do not promise permanent or lifetime access, because we cannot guarantee the continued availability of the platforms we rely on. Workbooks and written materials are provided in downloadable form for exactly this reason. Download and keep anything you need.

We may update, improve, or correct course content at any time. Where a correction is material, enrolled participants are told.

3.1 The Optionality Vault

What it is. A private online record of your work and your goals, at vault.nextpositionadvisory.com. It is a tool you use yourself. It is not advice, and it does not include sessions with Lisa Mayer.

Price and renewal. CHF 99 a year, paid in advance. Your membership renews automatically each year. We email you at least seven days before each renewal so you can stop it before you are charged. A promotional price, such as a Black Friday code, applies to your first year only. Renewal is at the standard price.

Cancelling. You can cancel at any time from "Manage plan" in your vault. Your paid access continues to the end of the year you have paid for and is not renewed. After that you can still read, download and delete your record.

30-day money back. If the vault is not useful to you in the first 30 days of your first year, email lisa@nextpositionadvisory.com and we refund your first payment in full. This includes the 14-day cancellation right that UK consumers have for digital services. Renewal payments are not refunded. Cancel before your renewal date to avoid one.

Your record. What you write in the vault is yours. You can download all of it, or delete it, at any time from Settings. Deleting your vault also cancels your membership.

4. Challenges and cohort programmes

Start dates. These programmes run to fixed dates published before enrolment. Enrolment closes on the date stated on the product page.

Minimum numbers. Some cohort programmes require a minimum number of participants to run. Where a programme does not reach its minimum, you will be offered a place in the next cohort or a full refund, at your choice. You are told which programmes carry a minimum before you enrol.

Seats. Where a programme has a limited number of seats, this is stated at the point of purchase. A seat is held only once payment is complete.

Access and licence. Participation is personal and non-transferable, on the same licence terms as section 3. Included calls and advisory elements are non-transferable to future cohorts.

Attendance. Sessions are scheduled in advance. Where a session is recorded, participants who cannot attend are given access to the recording. We cannot guarantee that every session will be recorded.

Changes to dates. If we have to move a session date, participants are told as early as possible and an alternative is offered. If dates change materially and the new dates do not work for you, you may request a refund of the unused portion.

Community rooms. Participation in a programme's community room is subject to section 9.

4.1 The 12-Week Studio and What should I sell?

What is included. The price, what is included, the session times, the expected weekly time commitment and any early-bird rate with its deadline and conditions are stated on the programme page when you enrol, and form part of these terms.

Places. A place in The 12-Week Studio is offered after a discovery call. A place is held once the first payment is made.

Instalments. Where you pay in instalments, each instalment is due on the agreed date, whether or not you attend. If an instalment is more than 14 days overdue, we may pause your access to sessions and the portal until it is paid.

Credits. Where a programme credits towards another, such as What should I sell? towards The 12-Week Studio, the amount and the deadline for using it are stated on the programme page. Section 6.1 applies.

Support between sessions. During the programme you can send brief questions by WhatsApp or email. They are answered within two working days, Monday to Friday. Written feedback is given on the programme exercises designated for feedback.

Recordings. Live sessions are normally recorded and shared with participants of that programme. Edited sections may be kept and used inside our paid programmes for later participants, never published publicly. If you would rather not appear, keep your camera off or tell us and we will edit you out. Details are in the Privacy Policy.

No guarantee of results. These programmes teach and support you. We do not guarantee clients, income or any business result.

5. Advisory sessions and subscription advisory

5.1 How advisory works

Payment. Payment must be completed before intake, preparation, or a session begins. Payments are processed securely via Stripe.

Intake. You complete a structured questionnaire or send materials as appropriate to the service purchased.

Delivery. Lisa Mayer personally reviews the intake. Advisory is delivered in written form, in a live session, or both, depending on the service purchased.

5.2 Sessions

Booking. Sessions are booked through our scheduling system at a time you select.

Preparation. Where advance materials are requested, please send them by the stated deadline. Where materials arrive late or not at all, the session still goes ahead at the booked time and the preparation element may not be possible.

Rescheduling. You may reschedule with at least 24 hours' notice, at no charge.

Late cancellation and non-attendance. A session cancelled with less than 24 hours' notice, or not attended, is treated as delivered and is not refunded. We will always try to be reasonable where there is a genuine emergency.

Written follow-up. Where a product page states that written observations follow a session, these are delivered within the timeframe stated on that page.

5.3 Subscription and recurring advisory

Billing. Monthly advisory arrangements are billed monthly in advance from the date of your first payment.

Minimum term. Monthly advisory carries a three-month minimum term unless we have agreed otherwise with you in writing. Where you are continuing directly from an existing paid engagement, the minimum term may be waived. Any waiver is confirmed in writing before you start.

Renewal reminders. We send a reminder by email at least seven days before each renewal charge, once any minimum term has ended, so that you always have a window to stop before you are billed.

Cancellation. You may cancel at any time after any minimum term has been served, effective from the end of the current billing month. Cancel by emailing us. Access continues until the end of the month you have already paid for.

Unused sessions. Sessions included in a monthly arrangement are for use within that month and do not roll over, unless we have agreed otherwise in writing.

Questions between calls. Where an arrangement includes written questions between calls, the number included is stated on the product page, and each is answered within two working days, Monday to Friday.

5.4 Service conditions

Advisory services are based solely on the information you provide, reflect professional judgment rather than factual verification, and are limited to the scope purchased.

We do not guarantee outcomes, results, or success; that you will agree with a recommendation; or any career, financial, or reputational outcome.

6. Pricing and payment

All prices are displayed in CHF and are stated on the relevant product page at the time of purchase.

Prices shown at the time of purchase apply to that transaction. We may update prices at any time for future purchases. Price changes do not affect purchases already completed.

Where a product is offered at a founding or introductory rate, that is stated on the page and applies only to the cohort or period named.

Payment processing

• All payments are processed securely via Stripe. We do not store your card details.
• You must provide accurate billing information.
• Payment is due in full at the time of purchase, unless a written instalment arrangement has been agreed in advance.

6.1 Credits

Where a credit is offered against a later purchase, the amount, the product it applies to, and the deadline for using it are stated at the time it is issued. Credits are non-transferable, have no cash value, cannot be applied retroactively, and expire on the stated date.

6.2 Free tools

Free diagnostics and entry checks are provided for informational purposes only. No guarantees are made regarding accuracy, applicability, or completeness. We may modify or discontinue free tools at any time.

7. Refunds

7.1 Digital products, guides and courses

Because access is granted immediately and the material is delivered in full on purchase, these are non-refundable once accessed. If you have bought something and not opened it, contact us within 14 days and we will refund you.

7.2 Challenges and cohort programmes

The 12-Week Studio. Refundable in full if you cancel in writing at least 14 days before the first session of your intake. After that, payments are not refunded and any remaining instalments stay due, because the place has been held for you and the group has been sized around it. Section 4 applies if we move or cancel the programme.

Other group programmes, including What should I sell? Refundable in full up to the date enrolment closes. After that date, and once the programme has begun, they are non-refundable, because the seat has been held and the cohort has been sized around it. Where a programme does not reach its minimum, section 4 applies.

7.3 Advisory sessions

Refundable in full if cancelled with more than 24 hours' notice before the booked time. See section 5.2 for late cancellation and non-attendance. A written advisory output is non-refundable once delivered.

7.4 Subscriptions

Payments already taken are not refunded, except under the Optionality Vault's 30-day money back (section 3.1). Cancellation stops future charges, as set out in section 5.3.

7.5 Exceptional circumstances

If a product does not deliver what its page said it would, or a technical failure prevents access, tell us. We will re-deliver, credit, or refund. We would rather resolve it than have you feel short-changed.

Dissatisfaction with a recommendation, or disagreement with strategic judgment, is not grounds for refund.

8. Intake data and confidentiality

8.1 Information you provide

During intake you will be asked to share professional background, career situation details, organisational dynamics, and personal constraints. This information is used solely to provide the service you purchased.

8.2 Confidentiality

We treat what you tell us as confidential. We will not share your personal information with third parties, except service providers necessary to deliver the service, as set out in the Privacy Policy. We will not use your information for any purpose other than providing services. We will not disclose your name, employer, role, or situation in any published or outward-facing material without your explicit written permission.

8.3 Illustrations in teaching material

Our courses and public writing sometimes describe patterns drawn from years of professional experience. Where an illustration originates in real experience, identifying details are changed until the original situation is not recoverable. If it cannot be made unrecognisable, it is not used.

8.4 Session recordings and transcripts

This section covers one-to-one calls. Group session recordings are covered in section 4.1.

Where a call is recorded, that recording and its transcript are used only to produce your written summary and to keep your file accurate. They are never used in marketing, teaching material, or published content, in any form, identifiable or otherwise. This is stricter than the rule in 8.3, and deliberately so.

8.5 Testimonials

We only publish a testimonial, a name, or a result with your written permission, and you can withdraw that permission at any time.

8.6 Your work in the client portal

What you submit in the client portal (answers, files, links and your progress) is visible only to you and to Lisa Mayer. It is never shown to other participants unless you post it in a community room yourself.

8.7 Data retention

Intake data is retained as described in the Privacy Policy. You can request deletion at any time, subject to legal retention requirements for payment records.

9. Community rooms and conduct

Some programmes include a private community room inside the client portal. Each programme has its own room, and only its participants and Lisa Mayer can see it. There are no private messages in a room; for anything private, email us. In those rooms:

• Your name and anything you post is visible to other participants.
• Do not post anything you would not want other participants to read. Many participants are job-hunting confidentially.
• Do not share, screenshot, or repeat another participant's situation outside the space.
• Do not use the space to sell to other participants.
• Treat other participants professionally. We may remove posts, or remove anyone who does not, without refund.

You can edit or delete your own posts at any time. We moderate these rooms but we cannot monitor them continuously, and we are not responsible for what other participants post.

10. Intellectual property

All content on this website and provided through services, including text, images, course materials, templates, workbooks, diagnostics, prompts, advisory outputs, frameworks, and website design, is the intellectual property of Mayer Advisory GmbH unless otherwise stated.

Your permitted use

• Course, workbook and product materials: download and use for personal, non-commercial use only.
• Advisory outputs: provided for your personal use. You may share them with your own professional advisers, such as a lawyer or accountant, for the purpose of getting advice on your own situation.
• Website content: you may view and navigate it for personal use.

Prohibited actions

You may not:

• Copy, reproduce, or distribute any proprietary content
• Modify, create derivative works from, or reverse-engineer frameworks or materials
• Use content for commercial purposes, or to build a competing product or service, without written permission
• Remove copyright or proprietary notices
• Share login credentials or access with others

Violation of intellectual property rights may result in immediate termination of access, legal action, and liability for damages.

11. Artificial intelligence

AI tools are used within our services to structure and organise intake information, to power our free diagnostic tools, and to summarise session transcripts into written notes where you have agreed to recording. Where they are used, and how your data is handled, is set out in the Privacy Policy.

AI does not make decisions for you, does not determine what you are offered or charged, and does not replace human judgment.

AI outputs are generated from the information you supply. They may be wrong, incomplete, or overconfident. They are there to help you organise your thinking and prepare better questions, not to replace reading your own paperwork or obtaining professional advice.

All strategic judgment and all written advisory output is Lisa Mayer's. AI outputs are reviewed and refined by Lisa before delivery where applicable.

12. Website use and availability

12.1 Availability

We aim to keep the website and client portal available and functional but do not guarantee uninterrupted access, error-free operation, or compatibility with all devices or browsers. We may update, modify, or remove features at any time, and may perform maintenance that temporarily limits access.

12.2 Prohibited conduct

You may not:

• Use the website for unlawful purposes
• Attempt to hack, disrupt, or interfere with the website or client portal
• Upload malicious code or viruses
• Impersonate others or provide false information
• Harass, abuse, or harm others through the website or any community space

Violation may result in immediate termination of access and legal action.

13. External links and third-party services

This website contains links to third-party websites, including payment pages and social media profiles. We are not responsible for the content, accuracy, availability, or privacy practices of third-party sites. Accessing them is at your own risk.

We rely on third-party services to deliver our services, including Supabase for the client portal, Stripe for payments, Notion for records, Brevo for email, Calendly for booking, Meetn for video sessions, Granola for call capture, Anthropic (Claude) for AI processing and Hostinger for website hosting. Each operates under its own terms of service. The full current list, and where each holds data, is in the Privacy Policy.

14. Limitation of liability

14.1 No warranties

Services and content are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or reliability, or guarantees of specific results or outcomes.

14.2 Limitation of damages

We are not liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, earnings, or business opportunities
• Career outcomes, employment decisions, or financial results
• Decisions made based on advisory outputs or course content
• Damages arising from use or inability to use services
• Technical failures, data loss, or unauthorised access
• Interruptions caused by third-party platforms we rely on, though we will do what we reasonably can to restore access

Our total liability to you is limited to the amount you paid for the specific service or product giving rise to the claim.

14.3 Exceptions

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for liability that cannot be excluded under Swiss law.

15. Indemnification

You agree to indemnify and hold harmless Mayer Advisory GmbH, Next Position Advisory, and Lisa Mayer from claims arising from your use of services, your violation of these Terms and Conditions, your violation of any third-party rights, or decisions or actions you take based on services provided.

16. Termination

16.1 Your right to terminate

You may terminate by cancelling a recurring subscription in accordance with section 5.3, by choosing not to renew after the current paid period ends, or by requesting account deletion.

16.2 Our right to terminate

We may suspend or terminate your access if you violate these Terms and Conditions, engage in prohibited conduct under section 12.2, breach the community rules in section 9, fail to resolve a payment failure, or where termination is required by law. Termination does not entitle you to refunds for services already delivered.

17. Data protection

Personal data is processed in accordance with our Privacy Policy, which forms part of these Terms. By using our services, you consent to data processing as described in the Privacy Policy.

18. Changes to these terms

We may update these Terms and Conditions to reflect changes in services or pricing, legal or regulatory requirements, or improvements to clarity. The version that applies to your purchase is the one published at the time you bought.

Updated Terms are posted on this page with a new date. Material changes are communicated by email to active clients and by a notice on the website. Continued use of services after a change constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

20. Entire agreement

These Terms and Conditions, together with the Privacy Policy and the details stated on each product page, constitute the entire agreement between you and Mayer Advisory GmbH regarding use of services, and supersede any prior agreements or understandings.

21. Governing law and jurisdiction

These Terms and Conditions are governed by Swiss law. Exclusive jurisdiction lies with the courts of Zurich, Switzerland, unless mandatory consumer protection laws provide otherwise.

If you are a consumer resident in the EU, you may also have rights under EU consumer protection regulations.

22. Contact

• Next Position Advisory
• A brand of Mayer Advisory GmbH
• Email: contact@nextpositionadvisory.com
• Website: nextpositionadvisory.com

By using this website or purchasing services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.